🛡️ Privacy Policy

This Privacy Policy describes how CSSBUY.BUZZ (the Website, we, us, or our), a reverse purchasing agent service, collects, uses, and discloses your personal information when you visit, use, or make a purchase from the Website. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information for the purposes of providing and improving our service to you.

1.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information (Personal Data). This may include:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely by third-party payment processors)

  • Order and transaction details (e.g., items purchased, price)

1.2 Usage Data

We also collect information that your browser sends whenever you visit our Service (Usage Data). This data may include:

  • Internet Protocol address (IP address)

  • Browser type and version

  • The pages of our Service that you visit

  • Time and date of your visit

  • Time spent on those pages

  • Unique device identifiers and other diagnostic data

2. How We Use Your Information

We use the collected data primarily to fulfill our function as a purchasing agent and to improve our services:

  • Order Fulfillment: To process, manage, and complete your orders and transactions.

  • Shipping: To procure and ship products to your designated address.

  • Communication: To communicate with you about your order status, service changes, and customer support.

  • Service Maintenance: To provide, operate, and maintain our Service.

  • Improvement: To improve our Service, including troubleshooting and data analysis.

  • Security: To detect, prevent, and address technical issues or fraudulent activity.

3. Sharing Your Information

We may share your personal information only in the following necessary situations:

CategoryPurpose
Third-Party Sellers and SuppliersTo procure and ship your purchases. We share necessary information (e.g., shipping address, product details) with sellers, suppliers, and logistics partners.
Service ProvidersWe employ third-party companies (e.g., payment processors, hosting providers, and shipping carriers) to facilitate our Service. These providers are obligated not to disclose or use your Personal Data for any other purpose.
Legal RequirementsWe may disclose your data if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or ensure the safety of our users.

4. Data Security and Retention

  • Security: The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

  • Retention: We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including fulfilling legal obligations, resolving disputes, and enforcing our agreements.

5. Your Data Protection Rights

Depending on your location, you may have certain data protection rights, including:

  • The right to access, update, or delete the information we have on you.

  • The right to object to our processing of your Personal Data.

  • The right to request that we restrict the processing of your personal information.

  • The right to data portability.

  • The right to withdraw consent at any time where we rely on your consent to process your information.

If you wish to exercise any of these rights, please contact us using the details below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Effective Date at the top. You are advised to review this policy periodically.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: [email protected].